Returns & Exchanges

At Mainline Materials, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, you may return eligible items within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the details of the items you wish to return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all components, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Materials

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days via your original payment method.